Privacy Policy

This site is owned and operated by Bragino Creations. Your privacy on the Internet is of the utmost importance to us. At Bragino Creations, we want to make your experience online satisfying and safe.Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

External Links
Www.bragino.com/store does not contain links to other sites.Www.bragino.com does contain links to other sites. Bragino Creations is not responsible for the privacy practices or the content of such websites.

Security
Bragino Creations operates secure data networks protected by industry standard firewall and password protection systems. Our SSL Certificate, security, and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Sharing Of Information
We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Children
Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Your Consent
By using this site, you consent to the collection and use of this information by Bragino Creations. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Opt-Out Policy
We give users options wherever necessary and practical. Such choices include:
• Opting not to register to receive our electronic newsletters.
• Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact us by the options below or by clicking the contact link at the top of this site.

Customer Service

We are here for you! Call us or e-mail us with any of your questions or concerns. Our friendly service specialists will be glad to answer any questions you may have about our products, your order, or our site.

There are 4 ways to contact us:
1. By e-mail: orders@bragino.com
2. By our online contact form
3. By phone: (516) 782-2389
4. By post:
Bragino Creations Customer Service
603 Kenmore Avenue
Copiague, NY 11726

Sales Tax
Bragino Creations charges tax on purchases shipped to New York.

Credit Card Acceptance
Bragino Creations gladly accepts Visa, Master Card, American Express, and Discover through Authorize.net. If you get an error message after submitting your credit card information, please double check to make sure that you entered the following correctly:
• Your name as it appears on the card
• Billing address
• Credit card number
• Credit card expiration date

If you are still experiencing problems, please call your card issuing bank for details. Remember, when you shop at Bragino Creations, your credit card information is safe and secure.

Online Payment Processing

Return and Exchange
Customer service is important to us, you can return or exchange your items for a refund within 14 days of purchase. Unfortunately, some items are final sale items at this time.

Returns or exchanges must be authorized or the package will not be accepted. You may request a return or exchange through our website. Please fill out the form on the contact page or by emailing to orders@bragino.com. Please be sure to include your order number in the comments box. Upon receiving a return authorization number, just drop the box off at any Authorized UPS shipping center and ship the items back to our warehouse. If you do not have a UPS Service Center near you, you may also send returns to us by US Postal Service. If you are not 100% satisfied, you can exchange your item or return it for a refund within 14 days of purchase.

Damaged Artwork

Contact us immediately upon receipt of damaged goods received at orders@bragino.com or call 516.782.2389 for return instructions. All Bragino Creations products ship insured and will be replaced if received damaged.